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Understanding Voice/SIP Services and the Benefits to Businesses

As traditional PBX phone equipment ages and becomes obsolete, businesses seek new-generation replacements for their telecommunication needs. SIP Trunking is simply the most innovative, most efficient way to connect a business to its customers.

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Unmet Needs and Emerging Trends in Business Internet

In an era where connectivity is the lifeblood of businesses, understanding the nuances of internet usage among small to medium businesses is as valuable as holding a crystal ball in your hand – and who wouldn’t want one of those in their business arsenal? 

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Boost set to launch nbn® broadband services enabled by BTB

BOOST MOBILE, the world’s largest youth-focused telco brand, has today announced “Boost Broadband”, the launch of its new range of NBN (National Broadband Network) and NBN+ (High Speed Fibre to the home or workplace) offers, enabling Australians to access great deals on high-speed home internet from one of the most trusted telco brands in the country. It is the first time Boost Mobile has expanded beyond mobility offerings, where it has built a reputation for providing a great customer experience, great value and always fighting for the best deals for Australian consumers.

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Marketing 101: How to use Google to Gain More Customers

With so much going on in your business day-to-day, it can be easy to let some things slip through the cracks. But the more you wait, the more deals you could be missing out on. We highly recommend ensuring you’ve implemented these powerful free marketing techniques.

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Cyberattacks are a Bigger Threat to your Business Than You Think

The number of warnings provided to SMEs over the past several years regarding cybercrime and hacking borders on torrential. It’s easier for many business owners to start ignoring this advice when they haven’t come under attack themselves.

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Moving to the Cloud: How to Have the Right Conversations

Something is missing in many conversations small businesses have regarding moving their IT systems to the cloud: A proper analysis of just how much they live in the cloud already.

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DDoS Attacks Explained – And The One Key Thing That Can Protect You

It can be terrifying for any website or network to realise information has been hacked, but that’s not the only attack they should be worried about. By far, one of the most common threats affecting businesses of all shapes and sizes is a DDoS – a Distributed Denial of Service attack.

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Is The Rise of 5G Going to Kill The nbn™?

The ongoing rollout of the National Broadband Network has been put in a shadow recently: the looming rise of 5G has slowly become the elephant in the room. Which leads to a specific question: Is the rise of 5G going to kill the nbn™

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BTB’s Unlimited nbn™ plans – This Is Why We Offer It

Australia has been undergoing a massive change in how we use the internet. To the point, we use a lot more of it. Since Netflix debuted in Australia, data downloads have doubled. In the three months to December 31 2017, Australians downloaded 3.6 million terabytes of data – up by nearly 40% from the year before. Mobile […]

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Team Expansion and Improving SLAs

BTB were looking to access a global talent pool of level 1 telco customer experience agents, to help us improve our service levels, rapidly expand our teams and increase our staff redundancy.

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