BTB Australia

Customer Centre

A full service contact centre

Everything required to run a professional service provider, from customer service, provisioning, technical support, billing, credit management, sales support, training and compliance.
With over 70 staff working for and acting as your brand, we support and help grow your business. Partner with BTB now, and see how easy it is to become a fully fledged telco, ISP, data and cloud provider.
Customer Service Team
You’ve worked hard to build your customer base and they demand high levels of service – we’ve worked hard to earn a reputation for outstanding support. Together our service team can help you grow your business, provide support and retain your customers.
Technical Support Team
Even the most reliable technology can let your customer down occasionally. Should a fault occur we have the engineers and technical staff on hand to solve even the most complex issues.
Account Management
Dedicated account managers to assist in making your business a success. Providing sales support, training, bill analysis, quoting, proposals, and growth strategies.
Training & Compliance
We provide extensive training sessions to help you become a leader in the telecommunications market and assist you with all regulatory requirements.
What we offer

Discover our products

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Data / Internet

nbn™​, ADSL, SHDSL, Fibre Ethernet, Wireless, MPLS & SD-WAN

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Cloud Services

IaaS, Cloud servers, firewalls, backup & hosting.

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PBX, PSTN, SIP, VoIP, ISDN & Inbound solutions

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Mobile phone plans and portable wireless solutions