BTB Australia

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Team Expansion and Improving SLAs

BTB were looking to access a global talent pool of level 1 telco customer experience agents, to help us improve our service levels, rapidly expand our teams and increase our staff redundancy.

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What is the IoT?

It’s the latest buzzword – the Internet of Things or IoT – what is it really, how is it relevant to your business and what impact will it have?

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